The Support page in MyAccount provides several ways to get help with your Nearmap subscription and services.
To access the Support page in My Account, click Support.
Help Center Resources
Access articles in the Help Center - Links are available to access the product documentation, videos, troubleshooting and technical blogs sections. Click VISIT HELP CENTER to go the documentation website.
Frequently Asked Questions
A list of FAQ has been curated to assist you with answers to some common queries. Access our complete list of FAQ here.
System Status
Click the CHECK STATUS button in the panel on the right to view the status of various Nearmap systems and services. This will take you to the Nearmap Status Page.
For details about the status page, see the troubleshooting article Is Nearmap down? Access the Troubleshooting section here.
Contact Nearmap Support
If you are unable to find the information you are looking for, click here to access the support form, complete the form with as much detail as possible, and click SUBMIT REQUEST.
