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Score Past Imagery
There are two different ways you can have a past image scored rather than the most recent image. 1. The first way to score a past image is to fill out the "date_of_loss" column in the bulk order template. To learn how to upload a bulk order check out the Placing a Bulk Order Help Center article. 2. The second way to score…
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Order History Page
The Order History page is located in the "hamburger" which can be found to the left of the Betterview logo in the image below. Once on the Order History page, you will be able to see all of the addresses that have been ordered in that workspace from all time. The purpose of this page is to show you if the order that was…
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Placing a Bulk Order
One feature that our customers find very useful is bulk ordering. This tool allows you to place an order for hundred to thousands of properties by dragging and dropping a CSV into our bulk uploader. To learn how, see below: Step 1: On the top left side of the Betterview Dashboard, click on the three lines. Step 2: Select…
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Placing an Order using Coordinates
You can place orders in the Betterview system by using either the properties physical address or it's latitude/longitude coordinates. How to pull the coordinates depends on which Search Engine you use. Please note the Betterview system can only accept Latitude/Longitude Coordinates, we cannot accept Nautical Coordinates.…
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Non-Productive Property Profiles
Which orders are Non-productive? When a user places an order and the system is unable to process an approved Property Profile, the system will mark this as a non-productive order. The image below provides an example of what a user may see. Non-Productive Reasons Listed below are the reasons why a Property Profile may…
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Find an Existing Order
From your Betterview dashboard, click the "Search by address, ID, or lat/long" search bar. Enter the address you are looking for. If there's an existing order, you can see it here under "Open an Existing Property Profile". Helpful Tips If you cannot find the existing order, try searching by the External ID. The External ID…
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Bulk Order Template Explained
When you download our template, you might be wondering what each of the column headers means and what the information will be used for. Here's a primer to explain that for you. Required columns (1) *Address (e.g. 123 Main St) Building number and street name (2) *City (e.g. San Francisco) (3) *State (e.g. CA) (4) *Zip (e.g.…
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Placing a One-off Order
From your Betterview dashboard, click the "Lookup by US address or Lat,Lng" search bar. 2. Enter the address you want to order. If an older order exists, you can see it here under "Open an Existing Property Profile". 3. Scroll down to "Run a New Property Profile" and click the address you want to order. This will bring you…
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Redraw the Property Boundary
As you are going through the one-off order process you may find that the boundary line is off or needs to be redrawn. For more information on placing a One-Off Order you can view this article here. Once you enter the External ID, there will be a section labeled "Show Additional Company Data". If you click on that, there…
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One-Off Ordering: Additional Company Data Fields in the new UI
While placing a One-Off Order there is a section titled "Show Additional Company Data". All fields are optional unless otherwise noted. This article will go over the different options and what they do: Parcel Boundary: This field will show you the size of the Boundary. This is helpful when the Boundary is Too Large and you…