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About Betterview
The Betterview Platform provides property insights and workflow tools to help Insurance companies accelerate decisions and improve risk at every point of the policy lifecycle. Launch of 3rd Gen User Interface We are proud to announce a major update to our property intelligence platform’s user interface (UI). The third…
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Order History Page
The Order History page is located in the "hamburger" which can be found to the left of the Betterview logo in the image below. Once on the Order History page, you will be able to see all of the addresses that have been ordered in that workspace from all time. The purpose of this page is to show you if the order that was…
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The Flagging System, explained!
There are currently 3 types of flags we identify: High, Medium, and Low Priority Flags. What triggers these flags are pre-determined rules set by each customer according to their own specific requirements and needs. For example, if your Organization considers Swimming Pools to be of a Medium Priority, we can set a rule so…
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Placing a Bulk Order
One feature that our customers find very useful is bulk ordering. This tool allows you to place an order for hundred to thousands of properties by dragging and dropping a CSV into our bulk uploader. To learn how, see below: Step 1: On the top left side of the Betterview Dashboard, click on the three lines. Step 2: Select…
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Roof Spotlight Index Confidence
Ideally, once a property is assessed to be in good condition, an insurer could fast-track its approval. But without a measure of confidence in that assessment, how can the insurer be certain? Poor image quality could cause the AI to overlook a major defect in the roof. This is when a confidence score becomes necessary. The…
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Placing an Order using Coordinates
You can place orders in the Betterview system by using either the properties physical address or it's latitude/longitude coordinates. How to pull the coordinates depends on which Search Engine you use. Please note the Betterview system can only accept Latitude/Longitude Coordinates, we cannot accept Nautical Coordinates.…
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Betterview Roof Materials
Each Betterview property profile includes information about each building’s roof material. We work with a trusted network of data providers to gather these details. Betterview currently reports 7 common roofing materials: Asphalt Shingle Clay Tile Metal Panel EPDM Modified Bitumen PVC/TPO Ballasted Let’s take a closer look…
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Create a User Account
If you or someone on your team needs access to Betterview, we can take care of that for you. All you have to do is send an email to our support team with a few details. Email our support team at support@betterview.com with the following information: Indicate you need an account created for a colleague Colleague's first and…
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First Time Login
1. Betterview creates your account Once your organization has agreed to partner with Betterview, the first step is account setup. As part of the onboarding process, your internal point of contact will provide Betterview with a list of employees that need access to the Betterview platform. Betterview then creates an account…
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Score Past Imagery
There are two different ways you can have a past image scored rather than the most recent image. 1. The first way to score a past image is to fill out the "date_of_loss" column in the bulk order template. To learn how to upload a bulk order check out the Placing a Bulk Order Help Center article. 2. The second way to score…