Overview
As part of the integration of Betterview systems with Nearmap, existing Betterview users have been transitioned to MyAccount. Each Betterview user is assigned to a workspace in MyAccount, where account administrators can manage these users.
NOTE: Workspaces cannot be created, edited or archived by account administrators; these tasks can be carried out only by Nearmap Support personnel.
Managing Betterview users
Given that the underlying architecture of Betterview and Nearmap are very different, changes to only access permissions and assignment to workspaces are possible in MyAccount. These changes are automatically synced back to Betterview.
Managing user permissions depends on how users sign in:
- Using password authentication (non-SSO) - These users can be added individually and assigned permissions.
- Using Delegated Authentication (SSO) - These users are assigned permission via the IdP group to which they belong rather than individually.
IMPORTANT: Betterview user subscriptions cannot be updated in MyAccount.
When new users join Betterview:
- They are automatically assigned to a workspace in MyAccount. Note that these users must have a subscription for the Betterview Insurance product.
- Once this is done, corresponding users are created in Betterview.
About user permissions
User workspace permissions are either “Read Only” or “Read Write”.
- Users with Read Only permission will only be able to access properties that are currently available to their account.
- Users with “Read Write” permission will also be able to browse and inspect new properties.
Users may be in multiple Workspaces, each with a different permission.