Description
Not able to access the latest surveys.
Cause
We do not normally limit the latest surveys by subscription. If you are not seeing the latest surveys at a location, this may be because your browser thinks it has the information for that location so it is not requesting it from us and is instead loading it from a storage cache.
There could be several reasons why you are not able to access the latest surveys in your MapBrowser. This could either be a storage/cache issue, you are viewing in Panorama view or the area you are viewing does not fall under our standard coverage area.
Resolution
- Storage/Cache issue: Clearing Browser Cookies and Cache
- Panorama view: Switch to Vertical view to see the latest available survey for the area you are viewing.
- Coverage: Your area of interest is not part of our standard coverage. We use third party satellite imagery from HERE maps in place of our imagery for areas not part of our standard coverage. We do not have control over the quality or time when the images were taken.