Enabling JavaScript
JavaScript support must be enabled on your web browser in order to use Nearmap's online map portal.
The following site is not associated with Nearmap, but provides helpful instructions for enabling JavaScript: http://www.enable-javascript.com/
Java and JavaScript are NOT the same. They are completely different and independent, so changing the settings for one does not affect the other.
Identifying JavaScript Errors
The steps in this article will result in a brief capture of network activity on your computer, which could cause unintended private information to be sent to Nearmap. In order to minimize this, check that no other tabs or windows in are open while conducting the following steps in your Chrome browser.
In certain cases Nearmap may request information about potential loading errors. If requested, follow these steps:
- In Google Chrome, log out of your current MapBrowser session.
- Either press F12 to open Chrome's developer tools, or access them by right-clicking anywhere on a webpage and selecting Inspect Element.
- In the window that appears, switch to the Console tab.
- Login to the MapBrowser. If a specific action is necessary in order to see the issue we're diagnosing, perform that action. The window may indicate an error in red.
- Send us an email with a screenshot of the whole browser window.