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Export Button Not Working
Description When you click the EXPORT button the export process is supposed to start, and end when you see the Downloads screen. However, nothing happens. Cause Your corporate firewall or proxy server may be blocking these addresses: All Regions - api.nearmap.com Australia -…
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Not Able to Export 3D
For export to be available, Your organization must have a 3D Export subscription with available export credits. You need to have 3D export permissions, which your account administrator can provide you. Check with your Nearmap account administrator that they have granted you the correct subscription and permissions for 3D…
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Why am I not able to export 3D?
For export to be available, Your organization have a 3D Export license and export credits are still available for your license. You need to have 3D export permissions, which your account administrator can provide you. Check with your Nearmap account administrator that they have granted you the correct license and…
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What do I do if my export fails?
If your export fails in your downloads page you should see a red “Failed” status next to your download. As the download has not been processed you have not been charged at this point. Our developers will be automatically notified about the error and will investigate what went wrong. Please do not request a new export for…