A Nearmap Support Team Member may ask you to clear your Web browser cookies, cache, and/or form data.
This page provides instructions on how to clear cookies and cache for all supported browsers: https://au.pcmag.com/how-to/29592/how-to-control-and-delete-cookies-on-your-browser
Note that these steps will also clear the cookies, cache and/or form data from other sites you use. We recommend you check with your in-house IT support if you have any concerns about that.
Clear form data
You might be asked to clear form data, and you will usually find settings for this where you set the cookies and cache clearing.
Clear cache for nearmap.com
If you want to clear cache for nearmap.com only, follow the steps outlined on this page: https://www.minitool.com/news/clear-cache-for-one-site.html