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Next up: Do more with MapBrowser
Thanks for all your feedback! We’ve listened and put your suggestions into action with 5 new MapBrowser features to help you get the results you need, faster and more easily. From collaboration to property insights, large-area exports and more than 50 new AI layers, a new way of working in MapBrowser is at your fingertips…
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Nearmap Community Guidelines
Welcome to the Nearmap Community! The Community is a space for all Nearmap customers, partners and users to communicate and share best practices, ask questions, exchange ideas, and get how-to guidance from other Nearmap users and experts. Your feedback will also help shape the future direction of Nearmap products and…
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Mulch Bed Ai Layers
Hello, I really enjoy the AI Vegetation layers, but I noticed it does not have mulch beds as one of the options. This would be an option layer option !
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We use Nearmap very often, sometimes in country WA the town is not covered.
Map browser not covering Dowerin in WA, when might that happen.
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How to export at a 36x48 page size?
Is it possible to export at a certain page size? I know you can export at a scale using the snapshot, but this doesn't accomplish the same thing. Thanks!
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why can't I view the timeline of the property I am searching for?
When searching for a property, I cannot view the timeline to get photos at different periods. why?
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Why can't I invite my team to the MapBrowser?
I am trying to help a colleague get back into the Mapbrowser. They can't log in and get the incorrect password error. We have requested a password reset but nothing came through. We get an error when I try to invite them again. Please help?
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Is there a view where I can see the name of each of my location markers without hovering over them??
I'm trying to work out the best option for showing different locations on a map. I was adding text to a location but, when I zoom out, it's very hard to see where it's pointing to. So, I thought I'd try location markers but I'm not sure how to show the name of the location without hovering over as I've done in the…
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Portal for ArcGIS Integration
We have applications that use our aerial imagery from Nearmap. Prior to the AGOL service interruption back in June 2025 all our apps were able to consume the service from Nearmap without using a login. After the service interruption was resolved in mid September, we can no longer use the Nearmap AGOL service without…
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has anyone lost the layers from a project.
Was working on a project on the 16/7/25 went back into the project the next day 17/7/25 and all of the layers i had created had disappeared, anyone else had this happen or know how to fix?
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Download annotation, mark up with georeferencing
Is there a way to down load mark up lines, rectangles, circles from near map? With Georeference would be ideal. Thanks
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Help with new user
We are unable to add the user be****.w@durotoit .com An error message is displayed. ____ Nous sommes incapable d'ajouter l'utilisateur be****.w@durotoit.com Un message d'erreur affiche
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Feature Groups
Hello. I accidentally deleted one of my Feature Groups. It contained a very large amount of data. How can I restore it? Thanks!
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Unable to download georeferenced image due to connection error
Have been getting this error for a day. Does anyone know why/how to resolve?
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Disk space
When I try to take a Snapshot, it says Couldn't Download Disk Full, does anyone know how to Clear the Disk space?
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How do you get the nearmap WMS to export to PDF successfully from ArcPro?
Everytime I add the WMS to ArcPro and try to print or export a map with nearmap in it it comes out without the imagery. I have contacted ESRI and they can't help me.
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Low Resolution Downloads
Hi When trying to download a high quality aerial image, the download comes through as low quality, no matter what I choose. I even found a higher resolution image for free on another website. Further to that, I tried to find how to contact someone for help, but your ticket logging seems broken. Please advise.
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I have been notified I have reached 100% of my data usage for the month.
Does anyone have a good description of what constitutes data usage and how to communicate that to multiple staff members of different experience levels who are using the program? As an example what does below 14 tiles mean?
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Sharing "Road" basemap along with Markup with Public for consultation via link
I need to undertake community consultation for area wide traffic calming treatment. I have marked up the proposed locations. Is there a way to share a link with "Road" as a basemap to general public that also include mark up?
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Reopening projects
Hey, when i open Nearmaps in the morning, every time, it goes to Sydney and all my projects are in Perth. It doesnt seem to want to reopen on the project, even if i change to various projects.
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Renew Images?
Was wondering how often you renew your images ? IM working on a project and I still don't have up to date images for this site and last image taken was in early January. Will you guys get another one beofe end of year ? or do you take these annually ?
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KMZ File
Im trying to upload a KMZ file from Google Earth. It says uploaded but no pins appear on Nearmap. any idea why?
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email change
My email has changed how to I put in a request for the edit?
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AI Layer for Street Signage
It would be amazing and potentially very doable for Nearmap to create a layer that extracts any street signs within the imagery you have, their shadows are pretty telling. Thoughts?
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Updated imagery in Watsonia, VIC, Australia
Do you know when the aerial imagery for Watsonia, Victoria, Australia will be updated? The latest image is from March this year (more than 5 months old). Thanks. https://apps.nearmap.com/maps/#/@-37.6986141,145.0903432,16.00z,0d/M/20250803?locationMarker
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Sales team contact
I have been trying to contact the sales team for over a week now via the online chat/email with no reply. Does anyone have a sales team phone number I can use to contact direct? Seems I'm not the only one havng this issue…
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Imagery photos are from incorrect dates with
HI, Over charker drive, Harrington Park in Sydney during last year, there are images in the incorrect chronological order from July to December
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Blurry Imagery
I am looking at imagery in Sydney and there is a big strip of blurry imagery. How do I fix it? Its only there on this date.
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Please scan 89138
Can you please get an updated scan of area code 89138, LV Nevada. Thank you!!
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Change line type
How do you change the line type that you mark on the map? I need to show at least 3 lines with different line types.
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Current Satellite image
Hi tech support, I can only see satellite images from January 2025 for Durham/Chapel Hill, NC and wonder if there are any available from March or later. BTW, usually how frequent you update the image? Thanks, Yapping Zhang Planning and Technical manager TW TPO
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W
We’ve received an email notification advising that100% of our monthly data allowance has been used. Can you advise what that means for usage for the rest of July, and/or if we will be charged for exceeding our limit?