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Next up: Do more with MapBrowser
Thanks for all your feedback! We’ve listened and put your suggestions into action with 5 new MapBrowser features to help you get the results you need, faster and more easily. From collaboration to property insights, large-area exports and more than 50 new AI layers, a new way of working in MapBrowser is at your fingertips…
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Nearmap Community Guidelines
Welcome to the Nearmap Community! The Community is a space for all Nearmap customers, partners and users to communicate and share best practices, ask questions, exchange ideas, and get how-to guidance from other Nearmap users and experts. Your feedback will also help shape the future direction of Nearmap products and…
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Current Satellite image
Hi tech support, I can only see satellite images from January 2025 for Durham/Chapel Hill, NC and wonder if there are any available from March or later. BTW, usually how frequent you update the image? Thanks, Yapping Zhang Planning and Technical manager TW TPO
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W
We’ve received an email notification advising that100% of our monthly data allowance has been used. Can you advise what that means for usage for the rest of July, and/or if we will be charged for exceeding our limit?
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Zoom Levels to View AI Data
I don't use Nearmap Map Browser daily in my duties but today when using it after a couple of month hiatus, I noticed that the zoom level required to view AI data has changed significantly. I am now required to zoom in much closer before AI data, such as construction site data, becomes visible in the map browser. Has anyone…
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has anyone lost the layers from a project.
Was working on a project on the 16/7/25 went back into the project the next day 17/7/25 and all of the layers i had created had disappeared, anyone else had this happen or know how to fix?
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Change Billing details
Can you please change following address Unit 18 13-15 Wollongong Rd, ARNCLIFFE, New South Wales 2205, Australia
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Contacting sales or support
Hi. Is there a number for support or sales that actually gets answered? Ive been trying (about 3-4 times over the period) to get onto someone since early this month. Emails not returned and phone calls go to a machine. Anyone got a decent contact point?
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Please scan 89138
Can you please get an updated scan of area code 89138, LV Nevada. Thank you!!
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I've been invited but my invite expired
I was invited to the Nearmap account but my invite is not working. It might have expired. It's been a while since I was invited. How do I refresh the invitation?
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Data Usage
We’ve received an email notification advising that 80% of our monthly data allowance has been used. The usage will reset on 01/07/25. Could you please confirm what the implications are if we exceed our data limit?
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Coordinate system PCG94 removed without warning
Can you please reinstate option to export data/images with PCG94 coordinate system. This occurred previously without warning and was reinstated at the end of last year. Could you please arrange for this to be done again Regards
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I can't add a user to my account
I cant invite a user to our Account. It says that they are already on the account but they are not listed in the user panel. Please help?
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Exorbitant increase in costs
In 2022 my Nearmap Oblique 250 MB subscription cost me $2065.80. In 2023 it also cost $2065.80. In 2024 it cost $2582.25. For 2025 my invoice is for $2,969.59. Why has the fee increased by $903.79 in 2 years?
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Experience Builder Print Widget not showing new 2025 Aerial
I’m using ESRI Experience Builder for Portal and Online with NearMap Imagery in the Basemap Widget. I’ve had no issues with previous NearMap Aerial. Currently the new 2025 Leaf Off aerial is not printing in the print widget. I attached examples of the new 2025 and the 2024 leaf on that is working. The current 2025 is using…
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Nearmap Sync Server Configuration
Has anyone been able to get Nearmap Sync set up? We are trying to follow the Server Configuration guide that is here and we have a new install of ArcGIS Enterprise 11.3 that is federated and we're toying with the idea of adding an ArcGIS Web Adaptor onto a Web Server that is in the DMZ, but we're unsure if that has to be a…
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As an administrator can one delete API keys generated by other users?
We have way too many API keys generated for some reason by some current and past users in the organisation. Can an admin account clean up these unused API Keys ?
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How to can I share the MapBrowser link without the project component?
I am trying to share a standard Nearmap MapBrowser link, but it includes project-specific components when sharing in the URL. This means any link I share is triggering those recipients to ask for permission to my Project - which is not relevant often. Can a user share a link without including the Project components please?
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Obtaining High-Resolution (0.075m) Georeferenced TIFF for Entire City Using ArcGIS or Python
Bottom Line Up Front (BLUF): I seek guidance on acquiring a georeferenced TIFF file with a 0.075-meter resolution for an entire city without manually downloading sectional images. Context: Objective: Obtain high-resolution (0.075m) aerial imagery for comprehensive city analysis. Challenge: Avoid manual, sectional…
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Has anyone successfully exported layers from ArcGISPro (3.3.1) and imported them into MapBrowser?
I'm encountering issues when importing KML/KMZ files. Although the file size doesn't exceed the 60MB limit, I still get an error saying it does. Additionally, when I try importing a JSON file, I receive an error stating that the file is corrupted. I've tried different export options from ArcGIS Pro, but I still get the…
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API
Why is my API saying Inactive
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Western Sydney Airport - Map Updates
I have noticed that the last update to WSI airport construction site was 23 Nov 2024 (2 1/2 months) ago. Can this be updated? Orazio Favotto Snr Project Manager - WSA Commerical & Properties m: 0413019047, e: ofavotto@wsaco.com.au
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boundary
I can't get the property boundary on the updated near map. also I have lost my projects
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The updates are rather poorly rolled-out.
The new thing that says "Basic" export has a "learn more" link below it which take you to a page that says " We're unable to locate the article you're looking for. Please consider signing in to access it. If you're still unable to view the article, it's likely you don't have the necessary permissions" which is …unhelpful.
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PCG94 data imagery not available
Since the new update to near maps, you cannot export images with projection PCG94. Has anyone figured how to solve this issue?
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Downloading multiple high res images of a large area
Right now if I want high res georeferenced images of a large coverage area I need to download from the box I place multiple times to get the full coverage, which can take a very long time. Is there a way to capture multiple images at once or by laying out a grid over a specific area and have the images covering this area…
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Map with grid lines
Can Nearmap display a map with gridlines? I'm trying to generate a aerial photo of Iron Cove Bay in Sydney with minute and second lines of latitude and longitude (WGS84).
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Wrong picture between Jan '24 to June '24
This in Dripping Springs Texas. I was researching 197 Gaucho Way in Bunker Ranch Subdivision and I noticed the Jan and June pic are very similar except towards the end of the cul-de-sac it appears that the new picture is trying to come in, but it stopped loading.
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Wrong date of aerial imagery
Firstly, congratulations on having a process that is more confounding than Telstra. Now the issue - the dates of aerial photography at https://apps.nearmap.com/maps/#/@-33.6825438,150.9930554,22.00z,358d/V+R/20240325?locationMarker is incorrect. 24 March 2024 shows no tank having been installed. 24 May 2024 shows a tank…
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How can I add a specific date to a WMS URL?
Hello, I am trying to find a way to add a specific date to an ArcGIS Pro WMS API for my area without using a custom API service. Any help would be appreciated.
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Nearmap widget for ArcGIS Experience Builder in ArcGIS Online
Will there ever be a widget or some way that old imagery or oblique images can be used and viewed in Experience Builder for ArcGIS Online rather than ArcGIS Enterprise or hosting your own application? This is a pretty big deal in my opinion. I know you can do some things with imagery and older images in the ArcGIS Online…
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Sync widget zip file
We won't be using Sync unless we can find the widget zip file somewhere to host it I guess? The documentation is primitive and mixes ArcGIS platform names to make this unusable as I far as I can tell. Please clarify. Is anyone using Sync and if so, how? What version of Enterprise? Or, just Online - how did you do that?…