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How many DSM and True Ortho image requests can I make with one Transaction Token?
For the 30 day life of your Transaction Token, you can make any number of image requests on any or all three content types (DSM, True Ortho, Vertical) and of any vintage.
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Why can't I see all the attributes listed on the AI Parcel Data Attributes page?
You can only access those AI parcel data attributes that are part of your subscription. Attributes are available to subscribe to as AI Packs. See AI Packs for more detailed information.
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Why didn’t I receive a password reset email?
If you're not receiving a password reset email, it is usually either: The password reset email has gone to your junk mail folder. Check this folder. You may have been disabled and you won't be able to log in. Contact your organization's Nearmap administrator to enable you. Find out more here: Enable or Disable a User's…
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Can a user be on two different Nearmap accounts?
No. Each user's email address must be unique within our system. This is the username you use to log into MapBrowser. If, as an existing Nearmap user, you are invited to a new account, you will receive an invitation to migrate your profile to the new account. If you choose to do this, your account profile, including any…
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Can I get the other file types for my 3D export?
You sure can! When you export 3D content from MapBrowser, you can select up to four 3D content types, all for the price of one! Find out more here: Export 3D.
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Can I view Roads Overlay on top of imagery other than Nearmap Vertical?
Yes. You can also switch on Roads Overlay with either Nearmap Vertical imagery or Terrain as the base layer in MapBrowser.
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I want to retrieve imagery for an area larger than 100 metres. Can I do this with the DSM API?
To do this, you will need to make multiple coverage calls (i.e. with a Transaction Token for each), make the image calls and stitch together the images. Find out more here: DSM and True Ortho API
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I've signed up for Nearmap on OpenSolar. What support will I receive?
As we are the provider of Imagery into the OpenSolar platform, we provide comprehensive onboarding resources and focus sessions to assist you on your Solar Journey. You will be allocated an Account Manager and a Customer Success Manager. You can request support from the Nearmap Support team, as well as from the OpenSolar…
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Can I upload a KML/Shapefile/FileGeoDatabase to limit usage to exactly my defined areas?
No, you need to draw your areas, and the usage is only incurred at the time of browsing imagery in your GIS application.
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Why is an obvious edge visible in some imagery?
Sometimes we may show overlapping surveys and at some places, this may affect the edges of the survey. We may fly different surveys at different resolutions and scales. For example, we may fly a very high resolution for a smaller area. If this is the case, you will have surveys of different dates shown overlapping each…