I've been invited but my invite expired

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Liam_23659
Liam_23659 Posts: 1
in Product Discussions

I was invited to the Nearmap account but my invite is not working. It might have expired. It's been a while since I was invited. How do I refresh the invitation?

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  • Brendan_5012
    Brendan_5012 Posts: 16 admin

    Hi Liam,

    Thanks for reaching out.

    The error you have received is occurring because your invitation has expired. Unfortunately Nearmap is not authorised to reallocate an invitation to you. This responsibility rests with your administrator on your account. I would recommend reaching out to your manager or IT team to get help figuring out who your admin is. Alternatively if you know someone in your office that has access to Nearmap you can direct them to the following path to find out who your admins are:

    - Log into MyAccount
    - Click the icon, with your initials, at the top right of the screen,
    - Select Account Admins

    This will list the admins for your account. Alternatively here is the URL direct to that page. https://apps.nearmap.com/account/admins

    I hope that this helps.

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