Can I connect multiple OpenSolar accounts with one Nearmap subscription?
Unfortunately, this is not possible. Only one OpenSolar account can be linked with one Nearmap subscription.
Does OpenSolar integrate with accounting software or CRMs?
At this stage, OpenSolar does not integrate with accounting software such as Xero. OpenSolar has advised that this feature request is on their roadmap.
I've worked through the Get up and Running series and still need help
If you require further clarification, we can schedule a 30 minute focus session to iron out any queries. Contact your Customer Service Manager. There are more resources to help you get the most out of your Nearmap on OpenSolar experience: We have a small collection of Nearmap on OpenSolar technical articles on the Help…
I've signed up for Nearmap on OpenSolar. What support will I receive?
As we are the provider of Imagery into the OpenSolar platform, we provide comprehensive onboarding resources and focus sessions to assist you on your Solar Journey. You will be allocated an Account Manager and a Customer Success Manager. You can request support from the Nearmap Support team, as well as from the OpenSolar…
How can I access Nearmap on OpenSolar?
Speak to your administrator to see if Nearmap on OpenSolar is part of your subscription. If it is not part of your subscription, reach out to us to discuss your options. You can contact your Customer Service Manager, or get in touch via the contact form on our website: https://www.nearmap.com/au/en/current-maps-contact. If…
How can I view historical Nearmap imagery in Nearmap on OpenSolar?
Yes. If you are using Nearmap on OpenSolar then you have access to our catalog of historical Vertical imagery. Here's how to access older imagery: In OpenSolar, with your project in view in Studio, click on one of the image thumbnails that are across the bottom left of the map. In the left-hand panel, click the date…
I have connected wrong OpenSolar account with Nearmap. How can I fix this?
If you have multiple OpenSolar accounts and you have connected a wrong account with Nearmap, please follow these steps: Sign in to Nearmap on OpenSolar. Make sure you are viewing the Nearmap strip in the Projects section. (If not visible, click on Settings icon > Select organisation > select the other organisation.) Go to…
I have placed the panels incorrectly, how can I move or change the angle or azimuth?
You can follow these same steps regardless of how the panels were placed: in 3D mode or on Vertical imagery. To change the angle of the panels, or azimuth, follow these steps: Bring your project into view in Studio Zone in OpenSolar. Select the panel group that you want to change by: a. Clicking on the group directly on…