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How do I contact Nearmap?
To contact Nearmap, please visit the Contact page on our website: https://www.nearmap.com/au/en/current-maps-contact. If you are an existing customer and you have a technical issue with one of our products, feel free to submit a support request by clicking the link below: SUBMIT A SUPPORT REQUEST
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Can I try before I buy?
Contact us any time for a free demo by using the contact form on our website: https://www.nearmap.com/contact
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Do you have some examples of cool things you’ve captured?
Check out our curated aerial photos of Australia, New Zealand, and the US on our Instagram. Also check out the photo galleries on our website: https://www.nearmap.com/.
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Can I upload a KML/Shapefile/FileGeoDatabase to limit usage to exactly my defined areas?
No, you need to draw your areas, and the usage is only incurred at the time of browsing imagery in your GIS application.
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How can I indicate the inverter location?
The CEC permits the inverter location to be displayed in written format on the quote/contract. So the best way to do this right now would be to use the project-specific proposal content or project-specific contract terms within the Project zone. Our dev team has taken note of the importance of this and we will hopefully be…
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Why do some survey areas appear incomplete?
We aim to fly when the weather is at its best and when we have obtained an Air Traffic Control (ATC) clearance. However, sometimes we might start a flight in the best conditions but be unable to finish the flight because these conditions have changed. For example, we might obtain a clearance from ATC to fly a certain area…