Experience Builder Print Widget not showing new 2025 Aerial

Jenna_28313
Jenna_28313 Posts: 1
edited June 13 in Product Discussions

I’m using ESRI Experience Builder for Portal and Online with NearMap Imagery in the Basemap Widget. I’ve had no issues with previous NearMap Aerial. Currently the new 2025 Leaf Off aerial is not printing in the print widget. I attached examples of the new 2025 and the 2024 leaf on that is working. The current 2025 is using the same Public URL API as all the other aerials and I also set up the 2025 aerial the same in Portal and Online as the other aerials.

Thoughts?

No2025Aerial.pdf
Working2024Aerial.pdf
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Answers

  • Jeff_6944
    Jeff_6944 Posts: 5 mod

    Thanks for bringing this to our attention Jenna. As you know, we have been in discussion within your Nearmap technical support ticket and we can continue our conversation there. For any other Nearmap customers who need technical help that is beyond what can be simply answered here, please reach out to support@nearmap.com , we are always happy to assist. Thanks.

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