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Can I connect multiple OpenSolar accounts with one Nearmap subscription?
Unfortunately, this is not possible. Only one OpenSolar account can be linked with one Nearmap subscription.
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How accurate is Nearmap imagery?
Our latest camera systems capture Vertical (orthogonal) imagery with a ground sampling distance (GSD) of 5.6cm (2.2”) and an absolute horizontal accuracy of 19.8cm (7.8”) RMSEr. In aerial mapping applications, the ground sampling distance (GSD) represents the distance, measured on the ground, between the centers of two…
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How do I join my Nearmap account?
Only your organization's Nearmap administrator has permission to invite you to join the account. If you are unsure who your administrator is, we recommend you reach out to the following people in your organization for assistance: Universities: Library services team IT teams Lecturer Other organizations: Your immediate…
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Can I use my Username and Password with Google Earth Superoverlays?
This integration requires an API key and will not accept username and password. For more details, see https://help.nearmap.com/kb/articles/240-google-earth-super-overlays-integration.
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General FAQ
1. Why am I only able to see Spotlights on one image and not on any past images? By default, we only score and pull Spotlights for the most recent image we have for the property. If you would like a past image scored and Spotlights to show, check out this Help Center article. 2. I am seeing Spotlights (ex. staining,…
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Frequently Asked Questions (FAQ)
Want a quick answer to your question or issue? We're constantly updating our database of frequently asked questions and troubleshooting tips. Browse through the FAQ below or click here for troubleshooting tips.
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What can I do with AI data?
Read about ways you can use Nearmap AI to automate your workflow, increase efficiency, and ensure your data is more accurate and up-to-date: Use AI Data Effectively.
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Can I get a small free export so I can test if the 3D export works in my application?
This is not possible, but you can get demo samples for testing application support of formats. These are available from your Nearmap account manager.
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How do I contact Nearmap?
To contact Nearmap, please visit the Contact page on our website: https://www.nearmap.com/au/en/current-maps-contact. If you are an existing customer and you have a technical issue with one of our products, feel free to submit a support request by clicking the link below: SUBMIT A SUPPORT REQUEST
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Can I view a different location in each side of Split View?
No, the intention of split view is to allow you to compare the same location at different times.