Are the usage statistics in the MyAccount portal accurate?
We regularly audit our data usage calculations, examining server logs in order to determine whether session by session, day by day, correct usage statistics are being stored and shown. It is important to note that all imagery streamed from our server to your computer contributes to data usage, not just when using…
Will my normal imagery allowance be used up when I view 3D?
No, viewing 3D imagery does not count towards your standard imagery data allowance.
Does interacting with the imagery in the area definition window count towards my usage?
Yes. When you define an area, a small amount of imagery is loaded to provide context for where we have coverage. We envisage that there will be very little usage coming from this tool because: The map is very small, i.e. not full screen It is used infrequently to create services It is typically used at small scale with…
Does my normal imagery allowance get charged when I download 3D?
No, you have a separate allowance for 3D export. Find out more here: View Account Data Usage.
Is downloading an existing export output counted against my allowance?
No, 3D Export allowance is counted at the time of the export. You are free to download the existing output files at any time without those being counted again.
Does viewing True Ortho in MapBrowser use up my data allowance?
No, viewing True Ortho imagery does not count towards your standard imagery data allowance. True Ortho is currently included with 3D Viewer and 3D Export subscriptions. Find out what does and does not consume data in this article: About Data Usage
Does having Roads Overlay turned on affect my data usage?
No. There is no difference to your 2D usage whether Roads Overlay is on or off. The same usage rules apply. Find out more in About Data Usage.
How do I know if I'm reaching my usage limit?
Administrators can check your account usage on the self-service portal, MyAccount. Follow the instructions here: View Account Data Usage. All account administrators receive a notification when your allowed data limit and/or AI parcel limit reaches 80%. All account administrators receive another notification when your…
Can usage be reported against API Key or API Application?
We do not currently have the ability to report usage via an API Key, except the DSM and True Ortho API. Administrators are able to view usage related to an individual user's access for certain types of usage. These are listed here: Nearmap Usage Types (table) Find out more here: Viewing Usage per User.
When selecting an area can I select our local government boundary?
Yes, you can select any area, and it doesn't have to be exact. You will need to draw the area though, you cannot import your boundaries. When you create an area in the MyAccount portal, you're defining a template/metadata for that particular service, at that point no data is downloaded. We recommend that when you are…